Protecting Your Privacy at 99exch: How We Safeguard Your Data

At 99exch, we understand the importance of your privacy and are dedicated to protecting your personal information. As a trusted online cricket betting platform, we are committed to transparency in how we collect, use, and safeguard the data you provide while using our website and mobile app.

By using 99exch, you agree to the practices outlined in this policy, which is designed to ensure a safe and enjoyable experience while you engage with our platform. We encourage you to review this policy to fully understand your rights and how we manage your information.

What Information Do We Collect From You?

We collect both personal and non-personal information when you interact with our platform. This information helps us provide you with an optimal user experience and is essential for the operation of our services.

• Personal Information: When you register an account, place a bet, or make a transaction on 99exch, we collect personal information such as:
  • Name, email address, phone number, date of birth.
  • Payment information, including credit card details or other payment methods.
  • Account details such as your username, password, and preferences.
  • Transaction history and betting activities on the platform.
• Non-personal Information: We also gather non-personal data to improve your experience:
  • Device information (e.g., browser type, operating system).
  • IP address and location.
  • Information on how you use our website and app, including pages visited and interactions with features.
  • Cookies and other tracking technologies are used to track your usage patterns.

How Do We Use Your Personal Data?

Your personal data is critical to the operation of our platform and helps us enhance your experience in the following ways:

• Providing Our Services: We use your information to create and manage your account, process your transactions, and facilitate bets.
• Personalizing Your Experience: We personalize the platform to tailor promotions, offers, and betting recommendations based on your activity.
• Communicating With You: We may contact you with updates, newsletters, and promotional offers that could interest you. You can opt out of marketing communications at any time.
• Ensuring Legal Compliance: We may use your data to comply with laws and regulations, prevent fraud, or resolve any disputes.

How Do We Keep Your Data Safe?

At 99exch, we prioritize the security of your data. Here are the steps we take to ensure its protection:

• Encryption: We use SSL encryption to protect sensitive information during transactions.
• Secure Servers: Our platform is hosted on secure servers with strong data protection protocols.
• Access Controls: Only authorized personnel have access to your personal data, and they are bound by confidentiality agreements.

However, no data transmission over the internet is 100% secure. While we aim to protect your information, we cannot guarantee complete security.

What Are Cookies and How Do We Use Them?

Cookies and tracking technologies help us improve your experience on 99exch. These tools allow us to understand how you interact with our platform.

• Cookies: Cookies are small files placed on your device to remember your preferences and improve site usability. You can manage or disable cookies through your browser settings.
• Tracking Technologies: We also use web beacons or similar technologies to analyze user behavior and improve our services.

By using our platform, you consent to the use of cookies and similar technologies. Disabling cookies may limit some features on our site.

Who Do We Share Your Information With?

Your privacy is important to us. We do not sell your personal data to third parties. However, we may share your information in the following cases:

• Third-Party Service Providers: We may share your data with trusted partners who help with payment processing, customer support, and marketing. These partners are contractually obligated to handle your data securely and only for the purposes we authorize.
• Legal Compliance: We may disclose your information when required by law or to protect our rights, users, or the public, such as in response to a subpoena or legal request.
• Business Transfers: If 99exch is involved in a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity. We will notify you if such a transfer occurs.

What Rights Do You Have Over Your Data?

As a user, you have several rights concerning your personal information:

• Access and Updates: You can access and update your personal information through your account settings.
• Deletion: You can request the deletion of your data, subject to certain conditions such as legal obligations.
• Opt-Out: You can opt out of receiving marketing communications by following the instructions in our emails or by contacting us.

Does 99exch Collect Data From Children?

99exch is not intended for use by children under the age of 18. We do not knowingly collect or maintain personal information from individuals under 18 years old. If we discover that a child has provided us with personal data, we will take immediate action to delete that information.

How Will You Be Notified of Changes to This Privacy Policy?

This Privacy Policy may be updated periodically to reflect changes in data collection practices, regulatory requirements, or other operational needs. Any modifications will be made available through an updated version on our platform.

How Can You Contact Us?

If you have any questions or concerns about this Privacy Policy or the way your personal information is handled, you can contact us by:

• Emailing us at your designated support email address.
• Calling us at our customer service phone number.

We are here to assist you with any privacy-related inquiries or requests. Your privacy is important to us – reach out today to ensure your information is protected.